#401 AusPost: Navigating Innovation, Business Focus, and Customer Transformation

AusPost is one of those iconic Aussie brands.

It has an influence on this country’s commerce, infrastructure, employment, and social fabric.

Gary Starr is the Executive General Manager, Parcel, Post & eCommerce Services at AusPost.

Gary and Mark discuss how an old government-owned organisation such as AusPost continues to innovate, how to avoid getting distracted in business and why the company wants to change how it manages its customer base. 

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Disclaimer

This episode is sponsored by Australia Post

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