Building Empowered and Collaborative Nurse-CNA Teams

The relationship between nurses and certified nursing assistants (CNAs) in nursing homes can often be fraught with hierarchy and disputes over tasks and responsibilities, as well as the normal conflicts that arise in any workplace.

To gain some insights into building collaborative care teams, we sat down with two leaders from an organization that’s excelled in that department: Presbyterian SeniorCare Network’s director of nursing Taylor McMahon and lead CNA Maggie Pernatozzi.

These eldercare veterans have spent 10 and 18 years with the western Pennsylvania provider, respectively, and work together to create a person-centered care force that sets the Presbyterian SeniorCare Network apart from others in the area. Tune in for strategies on cross-role teamwork, insights on inspiring the next generation of geriatric nursing graduates, training and mentoring CNAs for future success, and creating a workforce culture that retains good people for decades.

Learn more about Revisiting the Teaching Nursing Home: https://www.johnahartford.org/grants-strategy/revisiting-the-teaching-nursing-home
Visit Presbyterian SeniorCare Network’s website: https://www.srcare.org/
Explore cultural transformation services from The Green House Project and Pioneer Network: https://thegreenhouseproject.org/cultural-transformation/