Brody Buhler, CEO at Escher Group discusses key findings from Escher's 2023 Future of Posts research. We cover:
- Acceleration of letter volume declines
- Fluctuating parcel volumes
- Major challenges currently facing postal operators
- Postal operators struggling to achieve profitability
- Changing letter and parcel delivery
- Capacity constraints or lack of parcel volumes?
- Bringing inventory closer to the consumer
- Delivery speed and revenue
- Macroeconomic challenges: inflation, profitability erosion, and the reshaping of commerce
- Postal strategy
- Loss-making postal retail operations
- Bringing digital enablement to physical locations
- Increasing network utilisation
- Growing cross-border volumes
- Technologies to achieve strategic goals
- Purpose-built self-service solutions
- Parcel lockers