September 19th - Ryanair still won't compromise

Ryanair are back in the news with the airline’s no-compromise attitude to online check-in. This concerns Damian Lloyd and his family, who were told their pre-printed boarding passes were not valid and that they would have to pay £165 if they wanted to fly to Gran Canaria. Ryanair says they had “unchecked” themselves the day before travel; Mr Lloyd says he has no such recollection. My thoughts ahead of a Ryanair flight …

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