In this episode, I will be taking you through the topic of use cases. Use cases are critical to executing a great systems integration project. The problem is most use cases are from useful and quite honestly a lot of them suck. That's why I recorded this episode for you. In today's episode we will cover: What is a use case? How can you identify the systems and people involved? My 3 step framework for developing useful use cases 100% of the time.
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