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The Innovative Hotelier

The Innovative Hotelier

Business

Closing the Deal with Gen Z

Closing the Deal with Gen Z

2023-09-28
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Mark Lewis-Brown, president and CEO of Zucchetti North America, chats with host Robin Trimingham about Generation Z: how they research and book both flights, accommodations, travel experiences and more.

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More Episodes

How AI chatbots are (surprisingly) increasing hotel guest loyalty, with Daan de Bruijn
2022-12-07
Hospitality industry trends and 2023 outlook, with Jeff Weinstein
2022-11-30
Food Waste management strategies, with Dr. Carlos Martin-Rios
2022-11-29
Balancing purpose with profit for hotels, with Rocco Bova
2022-11-03
“Smart Simplicity,” and how it benefits hoteliers, with Peter Tollman
2022-10-27
2022 Q4 state of hotel industry markets, with Jeff Davis
2022-10-20
Make yourself unforgettable, with Nanci Sherman
2022-10-14
Air Quality Considerations for the Hospitality Industry, with Stephen Barth
2022-10-06
Rethinking the Use of Outdoor Space, with Scott LaMont
2022-09-29
How NFTs are a Game Changer for the Hospitality Industry, with Supreet Raju
2022-09-22
Is It Time to Break Up With Our Customers? with Holly Stiel
2022-09-15
Why Yes Is the Only Answer, with Christine Trippi
2022-09-07
Employing Creative Destruction in the Hotel Industry, with Adam Mogelonsky
2022-09-01
Why This is the Age of the Operator for Hoteliers Looking to Outmaneuver the Competition, with Josiah Mackenzie
2022-08-25
Taking a New Approach to Eco-Friendly Amenities to Increase Occupancy Levels at Resort Properties, with Brendan Carlin
2022-08-18
Adding a Guest Wellness Program to Build Brand and Increase Revenue, with Don Lightfoot
2022-08-11
Leveraging Frictionless Booking Tools to Incentivize Behavior and Increase Revenue in the Hospitality Industry, with Ellis Connolly
2022-08-03
The Advantages and Challenges of Lean Revenue Management, with Michael McCartan
2022-07-28
Reimagining the Hospitality Sector for Experiential Travel Seekers, with Bashar Wali
2022-07-21
The Importance of Leveraging Technology and Data Driven Insights to Deliver Next Level Guest Experiences - with Ian Sawh
2022-07-14
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