What makes a good boss?

We can probably all think of examples of bad bosses – the people who we love to gossip about with our colleagues outside work. And even if you’re lucky enough to have had good experiences of management, you may be familiar with bad bosses from popular culture. But what makes a good manager and how can you inspire people in the workplace? It’s a question that’s been debated since the Industrial Revolution when rapidly expanding companies needed a way of controlling their workers. From there developed various theories of management, some of which drew on aspects of sociology and psychology. Rajan Datar is joined by Ann Francke, the chief executive of the Chartered Management Institute in the UK; Monica Musonda, the CEO of Java Foods in Zambia; and Todd Bridgman, Professor of Management Studies and Head of the School of Management at Victoria University of Wellington / Te Herenga Waka in New Zealand. We’ll also present a selection of comments and experiences sent in by Forum listeners. Produced by Fiona Clampin (Photo credit: Getty/Luis Alvarez)