BB Ep 96: How to Handle Sales Rejection and Make an Impact with Sarah Sloyan

How to Handle Sales Rejection and Make an Impact   1:32 How To Learn From Your Experiences in Sales 5:39 How To Make an Impact In Sales 13:08 Overcoming Sales Rejection with Sarah Sloyan 36:55 Encouragement: Put Yourself Out There If you have a success story you would like to share with the Business Boutique community, email me at podcast@businessboutique.com. New podcast episodes are available every other week. We've all had bad experiences with sales. I can count at least 10 times in the last couple years that I've had a bad encounter with a pushy salesperson or someone who just wouldn't take no for an answer. I bet you have too. You see, every single time this happens, we create associations in our minds. For instance, if that pushy salesperson selling lotion at the mall shoves lotion in your hands every time you walk by, you're probably not going to walk away feeling too good about sales. I'm willing to bet that every single one of you has had a bad experience with a pushy salesperson. The problem is that these kinds of negative experiences form our views and beliefs about sales itself. Think about it. When you think of sales or salespeople, you probably think slimy, sleazy, pushy or shady. None of those are positive. But here's the good news: Sales doesn't have to be like that. You don't have to be pushy, aggressive, annoying or get on people's nerves in order to sell. In fact, I hope you don't-that's not good sales . . . or even good business. Whether you realize it or not, you're all in the business of sales. Sales is how you stay in business, make money, help people, solve problems, and make an impact in your community.  Sales is serving people. Sales is telling people how you can help them. Money is just an exchange of value. It's a transaction. Life-change is what you're really selling, and that's what they're really buying. You aren't selling a thing. You're selling life-change. You're helping people make their lives better. And if you believe that-which you should-then you better get to selling. Remember, if you don't believe in your business, no one else will. Stop playing small and calling it holy. God never called you to shrink back and play small and apologize for the dreams and gifts and message and business that He gave you. Start standing up and start speaking up on behalf of this thing that you say you believe in. Start solving problems and making people's lives better. Start selling. Overcoming Sales Rejection with Sarah Sloyan I'm so excited about today's interview because I'm showing you a behind-the-scenes look at the Business Boutique Academy, my online training and coaching group. In this interview, I'm talking to Sarah Sloyan, the vice president of EntreLeadership at Ramsey Solutions who also happens to be an expert in sales. On this episode, Sarah and I talk about: Overcoming fear and how to handle sales rejection Understanding pain points and gaining trust How to handle Making the ask Believing in what you do and what you're selling Encouragement: Put Yourself Out There No one likes to be rejected, especially when it comes to sales. But what's interesting is that our fear of rejection actually keeps us from putting ourselves out there and making an impact in people's lives. My friend Tiffany Peterson says that 60% of sales occur after the fourth interaction. So that means people aren't necessarily saying no to you because they don't want what you have to offer or because they don't like it. People buy from those they know, like and trust. Maybe that "no" you just heard isn't really a no. Maybe it's a "not right now." Maybe what they're actually saying is they don't know you well enough, like you enough, or trust you enough yet. Don't give up. Keep building that relationship so that one day they will be ready to buy from you. Failure is a stepping-stone on your journey to success. You will fall down....