How AI will reshape Customer and Member Experience with Pat Flynn

AI might be all the rage right now, but in keeping up with all the latest advancements in this field it is important not to lose sight of the power of real, human connection. That is the opinion of today’s guest, Pat Flynn, a serial entrepreneur, best-selling author, creator, and founder of SPI (Smart Passive Investment) Media. Pat is a truly multi-talented individual and in today’s conversation, he shares his expertise on a range of subjects from podcasting to Pokémon. Tuning in you’ll hear Pat share the details of his podcasting journey, starting back in 2010, and how he aspires to create content that can serve as a gift to his audience. He goes on to unpack his expansion into YouTube and the staggering success of his Pokémon channel, Deep Pocket Monsters, which he started during the pandemic as a way to bond with his son. At this point, the channel has accumulated almost 200 million views and we hear from Pat about how he’s applying lessons from entrepreneurship to further leverage the success of this channel. Our conversation also touches on his work as an advisor for various SaaS companies, his opinions about AI, and why he believes that micro-communities are the future. Today’s conversation is jam-packed with actionable advice and powerful insights, so be sure to tune in to hear everything that Pat has to share!