3 Strategies From Chic-Fil-A You Can Use To Grow Your Business and Brand
Are you ready to learn how to make your business as successful as Chick-fil-A and Tesla? In this episode of the Monetize with Marcus podcast, "Creating a People Model for Business Success". We'll be discussing why it's so important to have a people model when running a business, and how the right system can ensure customers get the same experience no matter which employee is on shift. We'll also explore practical steps you can take to create a people model that will guarantee customer satisfaction: understanding your company vision and mission, training your employees with effective models, and using software to upload content. Listen in to find out exactly how successful companies like Tesla have achieved their billion-dollar status by focusing on predictability when building their brand.
Make sure you don't miss out - this episode will provide invaluable tips for taking your business to the next level!
🕘 Timestamps:
[00:00 - 05:46] Things Every Entrepreneur Should Implement in Their Business
• Most people interact with your business how they interact with their own business.
• Three things to steal from Chick fil A that every entrepreneur should steal too: the People Model, Predictability and Gourmet Food.
• The People Model means creating a system where customers get the same experience no matter which person is on shift.
• Predictability is essential to build a brand and something extensive.
• Gourmet Food: make customers feel like they need to dress up for your business.
[05:47 - 11:34] How to Transfer Your Business Vision and Create a Duplicatable System
• Tesla is a billion-dollar company that has limited availability for a 100,000 Model X truck until October.
• The people model is to make sure that every person in the company over communicates and creates an overall company experience and vision.
• Start with all the stuff you hate doing in your company and do it one last time really, really good.
• The people model ensures that regardless of who's working, the experience remains the same.
Quotes:
"Most people interact with your business how they interact with their own business. This is a great teaching lesson."
"If you are obsessed with your customers. Your original idea must be transferred to the people that work for you.
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👥 Guests: https://www.instagram.com/marcusyrosier/
🎧 Apple: https://podcasts.apple.com/gb/podcast/monetize-with-marcus-podcast/id1677060164
🎵 Spotify: https://open.spotify.com/show/7ygfl8r3yvauP79ZlfT1MC?si=d68c8f2bca6c4f65
📺 YouTube: https://www.youtube.com/channel/UCWCa-7GZEEB_DnOv_aYS65A
#SuccessStoriesUnveiled #BrandConsistency #CustomerExperienceMatters #EmployeeEmpowerment #BusinessGrowthSecrets #CreatingCustomerLoyalty #InnovateForSuccess #ProfitableBusinessModels #CustomerCentricApproach #PodcastInsights
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