Seek to understand: In his book The 7 Habits of Highly Effective People, Stephen Covey lists Habit 5 as Seek First to Understand.
Add value: Once you have built an understanding of the needs of your community, you can start adding value by sharing ideas (but always keeping an ear to the ground and making sure your message is being received and not ignored)
Always be learning: It seems whenever you start to think you "know it all" the universe comes along and gives you a bit slap in the ego.
RESOURCES:
WEBSITE: marywuva.com
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