The Five Languages of Appreciation with Paul White

One hundred years of research tells us that a bump in salary does not impact employee engagement. In fact, MIT recently published findings showing that how appreciated employees feel has three times more influence on their decision to stay or leave a job than compensation. Not only does this reduce the cost of turnover, but companies that pay attention to their human capital outperform others. Dr. Paul White joins Kevin to discuss the 5 Languages of Appreciation in the workplace. These include Words of Affirmation, Quality Time, Acts of Service, Tangible Gifts, and Physical Touch. The implementation of appreciation isn't a top-down process. It starts with education, creating a shared language among team members, and then grows naturally. It's about connecting people and recognizing them for who they are, not just their work.

Listen For...

00:00 Meet Our Guest: Dr. Paul White
03:12 Dr. White's Exploration of Workplace Appreciation
05:38 The Business Benefits of Employee Appreciation
07:59 Personal Story: The Impact of Appreciation on Relationships
08:21 Beyond Paychecks: What Truly Satisfies Employees
09:15 Misconceptions About Pay and Employee Engagement
10:37 Case Study: The Role of Appreciation in Employee Retention
12:01 Appreciation: Not Just a Leadership Concern
12:30 The Power of Peer-to-Peer Appreciation
13:55 The Limitations of Employee Recognition Programs
14:27 Personalized Appreciation: Beyond Performance
15:18 Why Middle Group Employees Matter
16:02 Appreciation in Remote Work: Building Connectivity
17:34 Exploring the Five Languages of Workplace Appreciation
20:05 Acts of Service in the Workplace: Real Examples
21:51 Tangible Gifts: Personalization Matters
23:45 Navigating Physical Touch in Professional Contexts
26:36 Generational Insights: Appreciation Languages
28:00 Quality Time: A Generational Preference Shift
28:28 Proactive Relationship Building in Remote Work
30:02 The Importance of Being Proactive in Remote Teams
31:19 Tips for Effective and Specific Appreciation
34:12 Closing

Meet Paul

• Name: Dr. Paul White
• His Story: Dr. Paul White is the coauthor of the best-selling book, The 5 Languages of Appreciation in the Workplace, with Dr. Gary Chapman, which has sold over 550,000 copies and has been translated into 25 languages. He is also a psychologist and speaker who “makes work relationships work.” He has written articles for and been interviewed by the BBC news, Business Week, CNN/Fortune.com, Entrepreneur.com, Fast Company, Fortune, FoxBusiness.com, the New York Times, U.S. News and World Report, Washington Post, and Yahoo! Finance. As a speaker and trainer, Dr. White has taught around the world, for organizations including PepsiCo.
• https://www.drpaulwhite.com/
• https://www.appreciationatwork.com/
• https://www.linkedin.com/in/paul-white-ph-d-3178276/,

Book Recommendations

• The 5 Languages of Appreciation in the Workplace: Empowering Organizations by Encouraging People by Gary Chapman, Paul White 
• The Pioneers: The Heroic Story of the Settlers Who Brought the American Ideal West by David McCullough 

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• Creating Connection in the Age of Isolation with Dan Schawbel 
• The Connector Manager with Jaime Roca

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