#329 Unleashing the Power Within: Transforming Your Customer Experience Starts with Your Employees | Kristen Szustakowski

3 big ideas discussed in this episode: 

 

• BIG IDEA #1: Elevate your service team, they'll elevate your customer experience. - "Unlocking the Power of Your Service Team: Empowering Employee Excellence for an Elevated Customer Experience"
• BIG IDEA #2: Every employee wants to do well. If they're not performing, find the block. - "Unlocking the Power of Your Service Team: How Embracing Authenticity Elevates Customer Experience"
• BIG IDEA #3: Be willing to break from formality with intention to get to the heart of your people. - "Unlocking the Power of Employee Experience: Elevate Your Service Team to Transform Customer Satisfaction" 
  
  
  Get the show notes for this episode at AskJeremyJones.com/podcast