Podbean logo
  • Discover
  • Podcast Features
    • Podcast Hosting

      Start your podcast with all the features you need.

    • Podbean AI Podbean AI

      AI-Enhanced Audio Quality and Content Generation.

    • Blog to Podcast

      Repurpose your blog into an engaging podcast.

    • Video to Podcast

      Convert YouTube playlists to podcasts, videos to audios.

  • Monetization
    • Ads Marketplace

      Join Ads Marketplace to earn through podcast sponsorships.

    • PodAds

      Manage your ads with dynamic ad insertion capability.

    • Apple Podcasts Subscriptions Integration

      Monetize with Apple Podcasts Subscriptions via Podbean.

    • Live Streaming

      Earn rewards and recurring income from Fan Club membership.

  • Podbean App
    • Podcast Studio

      Easy-to-use audio recorder app.

    • Podcast App

      The best podcast player & podcast app.

  • Help and Support
    • Help Center

      Get the answers and support you need.

    • Podbean Academy

      Resources and guides to launch, grow, and monetize podcast.

    • Podbean Blog

      Stay updated with the latest podcasting tips and trends.

    • What’s New

      Check out our newest and recently released features!

    • Podcasting Smarter

      Podcast interviews, best practices, and helpful tips.

  • Popular Topics
    • How to Start a Podcast

      The step-by-step guide to start your own podcast.

    • How to Start a Live Podcast

      Create the best live podcast and engage your audience.

    • How to Monetize a Podcast

      Tips on making the decision to monetize your podcast.

    • How to Promote Your Podcast

      The best ways to get more eyes and ears on your podcast.

    • Podcast Advertising 101

      Everything you need to know about podcast advertising.

    • Mobile Podcast Recording Guide

      The ultimate guide to recording a podcast on your phone.

    • How to Use Group Recording

      Steps to set up and use group recording in the Podbean app.

  • All Arts Business Comedy Education
  • Fiction Government Health & Fitness History Kids & Family
  • Leisure Music News Religion & Spirituality Science
  • Society & Culture Sports Technology True Crime TV & Film
  • Live
  • How to Start a Podcast
  • How to Start a Live Podcast
  • How to Monetize a podcast
  • How to Promote Your Podcast
  • How to Use Group Recording
  • Log in
  • Start your podcast for free
  • Podcasting
    • Podcast Features
      • Podcast Hosting

        Start your podcast with all the features you need.

      • Podbean AI Podbean AI

        AI-Enhanced Audio Quality and Content Generation.

      • Blog to Podcast

        Repurpose your blog into an engaging podcast.

      • Video to Podcast

        Convert YouTube playlists to podcasts, videos to audios.

    • Monetization
      • Ads Marketplace

        Join Ads Marketplace to earn through podcast sponsorships.

      • PodAds

        Manage your ads with dynamic ad insertion capability.

      • Apple Podcasts Subscriptions Integration

        Monetize with Apple Podcasts Subscriptions via Podbean.

      • Live Streaming

        Earn rewards and recurring income from Fan Club membership.

    • Podbean App
      • Podcast Studio

        Easy-to-use audio recorder app.

      • Podcast App

        The best podcast player & podcast app.

  • Advertisers
  • Enterprise
  • Pricing
  • Resources
    • Help and Support
      • Help Center

        Get the answers and support you need.

      • Podbean Academy

        Resources and guides to launch, grow, and monetize podcast.

      • Podbean Blog

        Stay updated with the latest podcasting tips and trends.

      • What’s New

        Check out our newest and recently released features!

      • Podcasting Smarter

        Podcast interviews, best practices, and helpful tips.

    • Popular Topics
      • How to Start a Podcast

        The step-by-step guide to start your own podcast.

      • How to Start a Live Podcast

        Create the best live podcast and engage your audience.

      • How to Monetize a Podcast

        Tips on making the decision to monetize your podcast.

      • How to Promote Your Podcast

        The best ways to get more eyes and ears on your podcast.

      • Podcast Advertising 101

        Everything you need to know about podcast advertising.

      • Mobile Podcast Recording Guide

        The ultimate guide to recording a podcast on your phone.

      • How to Use Group Recording

        Steps to set up and use group recording in the Podbean app.

  • Discover
  • Log in
    Sign up free
The Wealthy Contractor

The Wealthy Contractor

Business:Entrepreneurship

Brian Kaskavalciyan - Ep.27 - The Secrets to Designing a World Class Customer Experience

Brian Kaskavalciyan - Ep.27 - The Secrets to Designing a World Class Customer Experience

2017-11-13
Download Right click and do "save link as"

The key to getting customers to pay you more, write raving reviews, and refer their friends and family relies on your ability to deliver a World Class Customer Experience. Satisfied customers are a liability. Sounds crazy, right? But think about it. Satisfied customers aren’t excited, customers. They don’t brag to their friends about you or write reviews. They aren’t upset or overly happy, they’re merely satisfied… so they remain silent. That’s why you need to design a system that produces Raving Fans. Raving Fans become repeat buyers, referral machines, and 5-star reviewers. The game of business has changed forever. Online reviews are influencing buying decisions more than ever before. Join us to learn how companies like Zappos, Disney, and Wealthy Contractors have designed a World Class Customer Experience. The result? Raving fans, increased market share, decreased marketing costs, and maximum profit. Contact Us: www.AccelerateEvent.com http://g4mg.com/get-started (305)856-8788

view more

More Episodes

Want to Grow Your Contractor Business? Stop Trying to Do It Alone | Rebecca Ackerly
2025-06-23
How the Voice in Your Head Is Holding You Back | Donald Robbins
2025-06-09
How to Turn Your Home Improvement Business Into a Sales & Marketing Machine | Vince Nardo
2025-05-26
You’re a Key Hire Away From Doubling Your Business | Justin Bartley
2025-05-12
What’s Up With All The Bad Leads (& How to Fix It) | Chris Behan & Natalie Russo
2025-04-28
Top Tips to Hire a Second-In-Command You Can Trust | Cameron Herold
2025-04-14
The True Story Behind His $250M Garage Door Empire | Tommy Mello
2025-03-31
How to Rewire Your Brain for Success | Briana Hetherington
2025-03-17
How This Roofer Tripled Profit With EOS | Bill Burkhardt Jr.
2025-03-03
3 Game-Changing Trends Every Contractor Needs to Hear About | Benji Carlson
2025-02-17
How He Grew His Home Improvement Business by $6.3M in 2024 | Kirk Koskiniemi
2025-02-03
How a Former Fortune 200 Exec Runs His Home Improvement Business | Lee Diamond
2025-01-20
How to Be the BEST Leader for Your Home Improvement Business | John Anglis
2025-01-06
Squeeze More Out of The Leads You Generate | Justin Bartley
2024-12-30
“Nail It, Then Scale It”: Relentless Implementation Is the Key to Success | Jon Graboyes
2024-12-23
The Formula Home Improvement Companies Use to Scale Profitably (From Day 1) | Megan Curry
2024-12-16
From Stress to Success: How to Take Control of Your Business | Part 2
2024-12-09
From Stress to Success: How to Take Control of Your Business | Part 1
2024-12-02
Trick Yourself Into Thinking You’re Better Than You Are | Chris Hermes
2024-11-25
How to Crisis-Proof Your Home Improvement Business | Scott Berman
2024-11-11
  • ←
  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • →
012345678910111213141516171819

Get this podcast on your
phone, FREE

Download Podbean app on App Store Download Podbean app on Google Play

Create your
podcast in
minutes

  • Full-featured podcast site
  • Unlimited storage and bandwidth
  • Comprehensive podcast stats
  • Distribute to Apple Podcasts, Spotify, and more
  • Make money with your podcast
Get started

It is Free

  • Podcast Services

    • Podcast Features
    • Pricing
    • Enterprise Solution
    • Private Podcast
    • The Podcast App
    • Live Stream
    • Audio Recorder
    • Remote Recording
    • Podbean AI
  •  
    • Create a Podcast
    • Video Podcast
    • Start Podcasting
    • Start Radio Talk Show
    • Education Podcast
    • Church Podcast
    • Nonprofit Podcast
    • Get Sermons Online
    • Free Audiobooks
  • MONETIZATION & MORE

    • Podcast Advertising
    • Dynamic Ads Insertion
    • Apple Podcasts Subscriptions
    • Switch to Podbean
    • YouTube to Podcast
    • Blog to Podcast
    • Submit Your Podcast
    • Podbean Plugins
    • Developers
  • KNOWLEDGE BASE

    • How to Start a Podcast
    • How to Start a Live Podcast
    • How to Monetize a Podcast
    • How to Promote Your Podcast
    • Mobile Podcast Recording Guide
    • How to Use Group Recording
    • Podcast Advertising 101
  • Support

    • Support Center
    • What’s New
    • Free Webinars
    • Podcast Events
    • Podbean Academy
    • Podbean Amplified Podcast
    • Badges
    • Resources
  • Podbean

    • About Us
    • Podbean Blog
    • Careers
    • Press and Media
    • Green Initiative
    • Affiliate Program
    • Contact Us
  • Privacy Policy
  • Cookie Policy
  • Terms of Use
  • Consent Preferences
  • Copyright © 2015-2025 Podbean.com