The Marketing Coach with Angie Gensler
Business:Marketing
Ep 018: How to Turn Customers Into Repeat Customers & Raving Fans
Join me this week to discover how to turn customers into repeat customers and raving fans for your business. In this episode, you’ll learn simple strategies to bring in more sales for your business.
Strategies discussed in this episode include:
High Quality: Elevate your product or service, ensuring a high-quality experience from purchase to unboxing, creating delighted customers.
Stay Connected: Maintain post-sale connections through newsletters, tailored communication, and automation, nurturing lasting relationships.
Surprise and Delight: Go the extra mile with surprises like gifts, discounts, and exclusive previews, creating memorable experiences that reinforce brand loyalty.
Build a Community: Foster a sense of belonging through social groups or exclusive events, connecting customers with each other and your brand.
Outstanding Customer Service: Exceed expectations with exceptional support, addressing concerns promptly, and showing genuine empathy.
Gather and Implement Feedback: Regularly collect customer feedback and implement valuable suggestions to enhance products, services, and the overall customer experience.
Create a Loyalty Program: Establish an enticing loyalty program with exclusive rewards, discounts, or points systems, encouraging repeat business and creating a sense of exclusivity.
Investing in these strategies results in delighted customers, repeat sales, and positive word-of-mouth for your business.
For full show notes and links from this episode, visit angiegensler.com/podcast-tmc-018.
This is the sixth episode of the Sales Funnels Made Simple series. You'll learn the five stages of my Online Marketing Model and the marketing strategies to implement at each stage of the funnel to generate a steady flow of traffic, leads, and sales for your business.
If you liked this episode, please leave me a rating and review and subscribe to the podcast. It would mean the world to me!
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Did you know I share marketing tips on Instagram? Follow me at instagram.com/angiegensler/.
Intro/ Outro Music by Joakim Karud: http://youtube.com/joakimkarud
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Contact Info
https://www.angiegensler.com/
info@angiegensler.com
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