Josh Combe- Podium- 3 Tips for Increasing Patient Engagement
NOTES
Many businesses believe their clients want to communicate via email, but, statistically, their preferred method is text
53% of businesses say they know their communication method is old fashion
Tips to increase patient engagement:
Tip 1: Make your landline textable- 80% of customers want to text
Use a single number for communication and post that number on multiple sites; customers want convenience
Tip 2: Recognize points in the patient experience where communication is required
Follow you process to see where you can improve that part of the experience
Tip 3: Simplify, track use, and make the system effective for your office by automating
LINKS
Website: https://www.podium.com/
CONTACTS
Phone Number: 1-833-276-3486
Create your
podcast in
minutes
It is Free