Good morning, Store Nation!
Thank you for tuning in to the Hacking Self Storage podcast.
Today, we're talking about something every self-storage operator should be intimately familiar with – the customer journey.
When was the last time you put yourself in your customer's shoes?
The journey doesn't end when a customer rents a storage unit; it's an ongoing process of building relationships and exceeding expectations.
I hope you gain some new knowledge and insight from this episode.
Give it a listen.
Mr Self Storage: https://www.mrselfstorage.com/
Hacking Self Storage Website: https://hackingselfstorage.co.uk/
Hacking Self Storage on Spotify: https://open.spotify.com/show/2eb1gpBCts2RRFFUl2k9OS
Hacking Self Storage on Apple Podcast: https://podcasts.apple.com/gb/podcast/hacking-self-storage/id1481445995
Dean's email: deanbooty@icloud.com
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