Dena Roady (GM, Andaz Maui at Wailea Resort)

Diane Woodburn speaks with Dena Roady, Area Vice President of Hyatt Hotels Hawaii & General Manager of Andaz Maui at Wailea Resort.  In this episode Dena talks about her path with Hyatt that has spanned 13 properties over 28 years, what an Area Vice President does, how Andaz Maui at Wailea Resort is viewed as one of the flagship properties of the Andaz portfolio, what it has been like ascending in the industry as a female, how decisions were made immediately after the August fires for the Hyatt and Andaz properties to provide housing and support to the Maui community, the current balancing act for the hospitality industry as a whole to both continue to provide resources to the Maui community while also working to support tourism revenue, how visitors to Maui can get involved and help the local community, her outlook for 2024 in the industry, how groups like the Maui Hotel & Lodging Association help industry leaders support each other and learn what others may need, and her advice to anyone looking to start a career or work their way up in hospitality.