LegalWeek 2024 Special Part Three: Bill Piwonka of Exterro

In the latest episode of "The Geek in Review" podcast, hosts Greg Lambert and Marlene Gebauer continue their series of interviews at the 2024 LegalWeek conference with guest Bill Piwonka, the Chief Marketing Officer at Exterro. The conversation dives into Exterro's participation at LegalWeek, highlighting the return to pre-COVID attendance levels and the company's successful engagement with customers, prospects, and partners. Piwonka shares insights into Exterro's focus on managing digital risk through the convergence of privacy, compliance, legal operations, litigation support, and cybersecurity response, emphasizing the importance of understanding and mitigating data risk. The discussion also covers Exterro's recent announcement of an existing AI assistant, which differentiates itself by being immediately available for use, contrasting with other future-promised AI technologies.

Piwonka elaborates on the broader industry trends, including the pressures on Chief Legal Officers (CLOs) to reduce budgets while expanding responsibilities, as highlighted in a survey conducted with the ACC. He emphasizes the significance of operationalizing and optimizing legal processes to meet these challenges efficiently. The conversation also touches on the differences in ESG strategy between CLOs in the US and those internationally, suggesting cultural and political influences on these approaches.

Looking to the future, Piwonka anticipates continued expansion of the CLO's role and responsibilities, especially in managing digital risk and ensuring responsible AI use. He predicts a shift in job roles and the creation of new employment opportunities as AI technologies evolve, rather than a reduction in employment. Piwonka concludes with suggestions on how to connect with Exterro for more information, highlighting the importance of platforms like LinkedIn and the company's website. The podcast emphasizes the evolving landscape of legal technology and digital risk management, with AI playing a crucial role in shaping future practices and strategies within the legal profession.

 

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⁠⁠Transcript