The Power of Delegating in Building Trust & Confidence (Letitia Boardman and Jason Barnard)

Letitia Boardman talks with Jason Barnard about the power of delegating in building trust & confidence. Letitia Boardman is Director, Strategic Account Specialist at Microsoft and a Certified Coach. Letitia has over 25 years' experience in digital advertising and 17 years' experience of team leadership in learning and development, account management and marketing. This demonstrates her extensive skills as a motivational, versatile leader in various functions within a Fortune 500 company. Letitia's passion is people. She draws her energy from cultivating mutually beneficial partnerships with clients and internal stakeholders, developing and coaching others, and building and developing highly effective, multi-functional teams. She thrives on exceeding business goals and has a proven track record of increasing profitability.  A common problem in organizations is the reluctance of team leaders or managers to delegate tasks because they want to maintain control and fear that others will not meet their standards. This reluctance can inhibit team growth and innovation as it prevents employees from taking responsibility for tasks and developing their skills. To overcome this challenge, leaders need to build confidence in their team's abilities and foster a collaborative and empowering work environment. In this delightful episode, Letitia Boardman explains how delegation provides opportunities for growth and the importance of feedback and guidance. Letitia shares insights on identifying individual strengths to delegate better, as well as how to handle problems and build trust when team members are new to the task. Together with Jason Barnard, they dive deep into the tremendous value of trust and confidence. As always, the show ends with passing the baton… Letitia groovily passes the virtual baton to next week’s amazing guest, Katie Brinkley. What you’ll learn from Letitia Boardman 00:00 Letitia Boardman and Jason Barnard 03:10 Letitia Boardman’s Brand SERP 04:24 Microsoft Bing Chat Result for Letitia Boardman 07:06 What are the Common Misconceptions About Control and Efficiency in Delegating? 08:09 How Important are Trust and Patience When Delegating? 10:22 What are the Advantages of Delegation? 12:30 What Happens When You Delegate for the First Time and Everything Goes Wrong? 13:38 How Do You Deal with Problems and Improvements in Delegation? 14:40 What Can You Do if People are Uncomfortable Being Delegated Responsibilities? 16:20 What is Situational Leadership? 16:53 How Can Leaders Build Trust with Team Members Who are New to a Task? 18:10 What is the Key to Effective Prioritization Within a Company? 18:33 How Can We Identify Individual Strengths for Better Delegation? 20:44 Why is Trust Important in a Working Relationship? 21:54 Why Do Team Members Hesitate to Ask for Help Within a Company or Organization? 25:25 What Strategies Can be Used in a Remote Working Environment for Effective Communication and Strong Team Cohesion? 27:58 How Will You Use Delegation to Help with Your Brand SERP?  29:32 Passing the Baton: Letitia Boardman to Katie Brinkley This episode was recorded live on video December 19th 2023