How A Misunderstanding Created The Opportunity For Collaboration Between A Scrum Team And Their Product Owner | Stephanie Cully

Stephanie Cully: How A Misunderstanding Created The Opportunity For Collaboration Between A Scrum Team And Their Product Owner

Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.

Stephanie recounts the challenges faced by a team transitioning to a new application project, marked by tension between developers and the product owner (PO), who micromanaged interface details without clearly conveying customer goals. Initially, separating the team from the PO led to communication issues and misunderstandings. A turning point occurred when a design misunderstanding prompted a shift in strategy: apologies were made, and collaborative design sessions were initiated. This improved communication and understanding, eventually leading the PO to facilitate direct developer-customer interactions, fostering a more integrated and effective team dynamic.

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About Stephanie Cully

Stephanie Cully is a Scrum Master, and CEO of Scrum Life Consulting. Stephanie founded Scrum Life with a mission to help Scrum Masters overcome self-doubt and land the role.

You can link with Stephanie Cully on LinkedIn.