S1E531 - "That's So New York" Plus Strategies for Travel Complaints
Dan Saltzstein, editor for the New York Times, and author of the new book "That's So New York: Short (and Very Short) Stories about the Greatest City on Earth" was our first guest. Then Frommers.com columnist William McGee broke down the best ways to effectively complain when things go wrong on flights, cruises, hotel bookings, and car rentals.
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