In this snippet:
Owning a mistake can be scary especially when you know there isn't much you can do. We got a great weekly huddle question from a practice in Kansas that wanted to know what is the best way to say sorry when you make an error with a client. As Shawn says sometimes you just have to own it.
Snippet is just 1 minute 39 seconds.
New episodes of the VetMed Weekly Huddle drop every Monday at 6 AM Central.
Want to get more support on topics for your team or address issues in your practice?
You can learn more about Shawn McVey and the Veterinary Practice Coaches at vgpvet.com. Or schedule with a practice coach today through the Practice Coach Hotline.
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