The Retail Wave Makers | Captain Eric Barhorst, Holland America Line
Have you ever wondered what a Captain of a cruise ship does on a day to day basis and how they are involved with each department onboard?
This week, Nadine is joined by Captain Eric Barhorst, of Holland America Line who joined the podcast from onboard the MS Nieuw Statendam in Iceland!
Listen in to hear more about the responsibilities of a Captain from navigating the ship, ensuring efficient operations to overseeing the business side of things onboard.
In particular, Eric shares how he works with his team to oversee retail initiatives onboard and shares some of the new initiatives curated by his team which capture lasting memories of itineraries for guests to take home!
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