Saying what you really feel – especially in a high-stress job – is no easy task. Crucial conversations are often avoided for fear of damaging relationships. These unaired grievances get bottled up and over time can increase our level of stress.
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But there are three core conditions for effective conversation that can help here: empathy (stepping into someone else’s shoes), unconditional respect (accepting the other’s right to be as they are), and congruence (expressing our thoughts and feelings authentically).
Sadly, ignoring a problem with another person – or avoiding giving negative feedback – won't make them go away. On the contrary, too many important things going unsaid can lead to a toxic environment where stress levels rise, relationships break down, and productivity suffers.
But, by stepping into the other party’s shoes, respecting their right to be as they are, and expressing our own thoughts authentically, we can create a more psychologically safe environment where issues are dealt with respectfully.
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Listen to this episode toLasy encourages people to bring their authentic selves to work, promoting a healthier and more honest work environment. She co-founded Conscious Business People to advocate for bringing our entire personality to come to work, over surface-level perks like dress-down Fridays. Her mission is to make people see work as part of their life and to enhance authenticity in the workplace.
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ResourcesMentioned in this episode:
Work Well Programme for Healthcare Teams
Help all the staff in your organisation thrive under pressure with a programme of wellbeing resources, team activities, monthly webinars, and additional support.
FrogFest Virtual – This Time it’s Awkward
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