How to Tell People What They Don’t Want to Hear
In this episode, Jane Gunn joins us once again to share her advice on how you can say no. Most people don’t want to hear rejection. Jane talks about what you can do to avoid triggering others with what you say. Avoid a cycle of conflict by taking your time to respond and not react. She also discusses the many fears you might have as a professional saying no. Learn to set your boundaries and maintain them when you know how to say no.
If you’re worried about how your refusal or rejection might cause conflict, then listen to this episode and learn to say no.
Here are three reasons why you should listen to the full episode:
Episode Highlights
[05:42] Hearing Both Sides
[09:26] Strong Perceptions
[15:18] Problem-solving Process
[20:32] The Principle of Self-Determination
[24:16] Clearly Saying No
[30:37] Standing By Your Values and Virtues
[35:57] Opening Up Conversations
[41:25] Psychologically Safe Environments
[48:09] Responding to Unhappy Reactions
[50:45] Making Asking Easier
[01:01:29] Jane and Rachels’ Top Tips
Resources
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Connect With Me
Have any questions? Contact Rachel through these platforms:
LinkedIn: @Dr-Rachel-Morris
Twitter: @DrRachelMorris
Email: hello@youarenotafrog.com
Find out more about our training here.
Mentioned in this episode:
Work Well Programme for Healthcare Teams
Help all the staff in your organisation thrive under pressure with a programme of wellbeing resources, team activities, monthly webinars, and additional support.
FrogFest Virtual – This Time it’s Awkward
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