In Episode 39 of Season 2, on Driven By Data, Kyle Winterbottom is joined by People Analytics and Insight Director at HMRC, Ian Wallis, where they discuss how the combination of people and analytics is a recipe for success, which includes:
- Discussion around Ian's published book, what led to writing it, and the main goal of it
- The gap between the theory and the reality of data implementation
- Anything during the research phase that surprised Ian
- How to go about building a high-performance team and how to know when you are actually "there"
- Why despite most businesses struggle to attract and retain talent, people analytics remains one of the lowest adopted areas of analytics
- The role of the People Analytics function
- How People Analytics differs to working in the customer arena
- What is considered the measure of success in influencing an organisation the size of HMRC
- Where the battle for talent stands in the future