Mei Kim and Heidi Perloff - How to Make New HR Technologies Approachable for Everyone

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Mei Kim is the Executive Director of Global Workforce Analytics at the 
Estée Lauder Companies, and Heidi Perloff is the SVP of Global HR 
Strategic Initiatives and Delivery Solutions at the Estée Lauder Companies. 
In this episode, Mei and Heidi talk about some practices that made 
adopting new technologies easier, whether they believe AI-based 
technologies pose a threat or present an opportunity to the workforce, and 
why it’s important to embrace data mindfulness in HR processes. 

Chapters
[0:00 - 4:25] Introduction
• Welcome, Mei and Heidi!
• Today’s Topic: How to Make New HR Technologies Approachable for 
Everyone
[4:26 - 14:06] What’s the difference between “digital” and “technology”
• “Technology is a thing; digital is a way of doing things”
• It’s ok for new technology to be difficult to adopt
[14:07 - 27:03] AI: opportunity or threat?
• AI helped Mei’s team win back 10+ hours of their week by minimizing 
tedious processes
• The major threat lies in HR not knowing how to use AI technologies or 
being curious about it
[27:04 - 37:24] What is data mindfulness? 
• Analyze not only the data, but also the data flow and input processes as 
well
• Will AI lull us into losing our critical thinking skills?
[37:25 - 39:14] Closing
• Thanks for listening!

Quotes
“HR VPs who embrace being digital and embrace the use of technology . . . 
tend to go farther ahead in their careers than others who don’t.”
“Yes, we can get automation from AI, but it’s really the augmentation of 
what it enables us to do as human beings that is super exciting.”

Contact:
Mei's LinkedIn
Heidi's LinkedIn
David's LinkedIn
Dwight's LinkedIn
Podcast Manger: Karissa Harris
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