In this episode I discuss the three-legged stool that makes up a hospice agency.
The three legs are Sales, Operations and Clinical. If either of these legs is having problems, the stool is at risk to fall down.
I recently had a listener ask me to discuss the differences between office staff and field staff. She asked the following question.
I am wondering if you have already completed a podcast on the differences between what management does in the office compared to what field nurses do, and how each impacts the other.
In this episode I explain how Operations really drives the culture of the agency. It is Operations that provides a positive or negative environment for everyone to function within.
I also explain how poor leadership can really affect the moral of the organization.
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As always, don’t forget to call, text or email to leave feedback! I would love to hear from you!
816-834-9191
James@confessionsofahospicenurse.net
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Be sure to check out thehospicenursingcommunity.com for extra content as well as hope, help and encouragement from other hospice nurses just like you!
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