The Best Patient Communication Strategy: Boosting Your Membership Plans

Ever questioned how to ace the management of in-house membership plans? This episode delves deeper into this vast topic with Janelle and Bari from Plan Forward, who walk us through tackling challenges and implementing successful solutions. They recount the journey of Plan Forward, a concept born out of the desire to improve customer service and streamline management of membership plans. The conversation embodies an in-depth analysis of the importance of tailoring plans for various practices, ultimately aiding in patient retention and practice growth.

Janelle and Bari underline the vitality of personalized communication with patients, translating into increased customer service satisfaction rates. They additionally stress the significance of understanding practice demographics, which is instrumental for devising effective plans. The discussions reflect their innovative solutions and substantial industry knowledge, ensuring practitioners can manage in-house membership plans effortlessly and efficiently.

What You'll Learn in This Episode:

• The inception and objectives of Plan Forward
• The importance of tailored membership plans for different practices
• How personalized communication affects patient retention and practice growth
• The significance of analyzing practice demographics in effective plan implementation
• How to manage in-house membership plans effectively and efficiently

Plug in your headphones and join us on this informative journey through membership plan management!

Sponsors:

Don’t just look ahead. Plan Forward. Discover the dental membership plan partner that empowers your entire office. Created by a team in your shoes. Find out more here, and be sure to mention Dental Drill Bits for a special offer! https://www.planforward.io/

 

Mentions and Links:

Community/Groups:

• Dental Gumbo Group