Evaluating Tech in Senior Living: Insights from Parasol Alliance - Amber Bardon, CEO & Founder of Parasol Alliance

This is All Ears with Matt Reiners, co-founder of Eversound by Uniguest, where we dive right into what drives the senior living industry. Matt interviews thought leaders from all parts of the industry as we cover everything from resident & staff satisfaction to innovative technology, community culture, to finance & operations.

In this episode, we delve deep into the world of IT solutions for senior living with the experts at Parasol Alliance, a company renowned for its bespoke technological services. Our conversation opens with a personal introduction from a key leader at Parasol Alliance, who shares the motivations and visions that shaped the company. We explore the gaps in the industry that Parasol Alliance aims to fill and how these insights led to the creation of a specialized IT service provider.

The discussion progresses to the intricate Request for Proposal (RFP) process utilized by Parasol Alliance. Our guest expertly walks us through how their approach not only aligns with but also amplifies client goals, ensuring that each partnership is tailored to deliver maximum benefit.

We then shift focus to the customization of IT solutions, where our guest provides an engaging walkthrough of how Parasol Alliance approaches the design of specific solutions to meet unique client needs, including a real-world example of a successful customization.

Addressing broader industry challenges, the conversation turns to the often flawed conference experience in showcasing new technology. Our guest offers critical insights into what is fundamentally lacking and proposes innovative solutions to enhance technology presentation and engagement at industry events.

Lastly, the episode offers practical advice for senior living providers on how to conduct a true evaluation of new technologies, emphasizing the importance of choosing the right custom IT partner. The qualities that define a beneficial partnership, especially in environments requiring adaptable care levels, are thoroughly discussed.