Season 8 Episode #2. The Home Warranty Advantage: Protecting Your Clients' Biggest Investment

"The Windermere Coaching Minute Podcast," hosted by Michael Fanning, and the guest speaker is Chris Mattix, the Regional Sales Manager for America's Preferred Home Warranty (APHW).

1. Chris Mattix provides an overview of APHW, a home warranty company based in Jackson, Michigan, operating in 49 states, with a call center and service department housed in the same location.

2. APHW has a partnership with Windermere Real Estate since 2019, offering branded materials for agents and a client-facing website for warranty information. https://aphw.house/windermere/

3. A home warranty is designed to cover the main systems and appliances (plumbing, electrical, appliances, cooling, and heating) in a home that homeowner's insurance typically does not cover. It provides budget protection for homeowners.

4. Offering a home warranty to sellers can help agents win listings by providing protection during the listing period, covering potential issues that may arise from buyer inspections, and offering legal and financial protection for sellers after the sale.

5. Listing agents can order a listing coverage as soon as they have a signed listing agreement, providing coverage for pre-inspections and protecting the seller's bottom line.

6. For buyers, a home warranty offers peace of mind and financial assistance for repairs or replacements during the first year of ownership, especially in a competitive market with high interest rates and costs.

7. APHW allows homeowners to choose any licensed contractor for repairs, a key differentiator from other warranty companies.

8. APHW offers legal protection for sellers after the transaction, including coverage for errors and omissions deductibles and attorney fees, even if a warranty was not purchased.

9. Agents can provide a home warranty as a value-add to buyers, making it easier to articulate their compensation and offer additional benefits like identity theft and home title fraud protection.

10. Home warranties serve as a touch point for agents to reconnect with clients during renewal periods or when issues arise, fostering positive client experiences and potential referrals.

Chris Mattix's Contact Information:

Phone: 206-305-2343

Email: cmattix@aphw.com