Dr. McKinley is joined on today’s podcast by Kate Reed, a trauma-informed global consultant. The trauma-informed approach acknowledges the need to understand a person’s life experiences in order to lead them effectively. In healthcare, this approach has the potential to improve patient engagement, treatment adherence, health outcomes, and provider and staff wellness. When using this approach between employer and employee, mislabeled behavior concerns can be replaced with useful tactics for improving workplace psychological safety.
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