90: Water Nerds Guide to Communicating about Covid19
Samantha Villegas is a senior consultant with Raftelis, with more than 25 years of experience conducting public outreach for public works, in the areas of water, energy, and recycling. Samantha has assisted municipalities, water, and wastewater utilities with outreach, branding, reputation and crisis management, as well as the execution of communications strategies to ensure positive positioning for rate increases, acquisitions, capital projects, and change management. Sam served in a lead communications role for both a public water utility and a large, investor-owned utility. She has helped develop a number of guidance docs fir the sector, including ones on lead communication, Legionella communication, and the CCR. Sam has previously presented at Catalyst, ACE, Virginia AWWA’s JAM conference, and SWANA’s Waste Expo. Sam has been actively involved in the American Water Works Association (AWWA), where she served on the Public Affairs Council, and in the Public Relations Society of America (PRSA), where she was the National Capital Chapter president and now serves on PRSA’s National Board of Directors. Sam holds a master’s degree in environmental policy and is accredited by PRSA.
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