The Power of Human Interaction with Ted DeBettencourt

Watch the YouTube version of this episode HERE

Are you an attorney who is looking to generate more leads for your firm? In this engaging episode of the Maximum Lawyer Podcast, hosts Jim and Tyson sit down with Ted DeBettencourt from Juvo Leads. They delve into the nuances of chat services for law firms.

Law firms can benefit from having effective chat services. Many people will use chat services when they want to get quick answers. A successful chat service will turn general inquiries into physical clients walking through the door. A lot of chats are lost if bots are used to answer all questions, which is why it is good for general, repetitive answers. When a potential client wants more information, the chat needs to be handled by a live person.

There are a lot of challenges that law firms face when using chat services. One challenge is that many small firm owners do not use it themselves, so they believe it is not needed for their small business. But, Ted pushes back on firms to emphasize that using chat services will generate more leads for a firm, leading to more business.

Take a listen to learn more about chat services!

Jim's Hack: Read the book, Just Called People. The book goes into detail about the creation of iOS and the traction approach.

Ted Tip: Be more cognizant of the times between going to work and coming home. It is important to get mentally prepared to focus on family time and not think about work until the next day.

Tyson's Tip: An AI tool built into Adobe, which allows you to ask questions inside of the pdf document.

Connect with Ted:

• Website 
• LinkedIn  

Tune in to today’s episode and checkout the full show notes here.