Frank Blake - Leading By Example - [Invest Like the Best, EP.377]

My guest today is Frank Blake. Frank is the former chairman and CEO of Home Depot. I recently interviewed Home Depot co-founder Ken Langone and became fascinated by the business’s impressive lineup of leaders through the decades. Frank led the company from 2007 to 2014 and shares how he carried on the legacy of Ken and the others, upholding their culture of an inverted hierarchy and producing seven consecutive years of growth for the largest home improvement retailer in America. We discuss his hyper focus on solving their customer’s problems before their own, investing time into the employee experience, and his intentionality with how he is perceived as a leader. Please enjoy this discussion with Frank Blake.

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For the full show notes, transcript, and links to mentioned content, check out the episode page here.

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Past guests include Tobi Lutke, Kevin Systrom, Mike Krieger, John Collison, Kat Cole, Marc Andreessen, Matthew Ball, Bill Gurley, Anu Hariharan, Ben Thompson, and many more.

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Editing and post-production work for this episode was provided by The Podcast Consultant (https://thepodcastconsultant.com).

Show Notes:

(00:00:00) Welcome to Invest Like the Best

(00:04:37) The Inverted Pyramid Leadership Model

(00:08:38) Communication and Listening in Leadership

(00:15:19) Lessons from Legacies of Great Home Depot Leaders

(00:27:02) Frank’s Personal Leadership Journey

(00:33:32) Reagan's Leadership Style and Influence

(00:37:26) Key Responsibilities of a CEO

(00:40:27) Delta's Leadership During COVID-19

(00:46:45) Financial Strategies in Asset-Intensive Industries

(00:47:27) Home Depot's Strategic Shift

(00:53:33) Competitive Dynamics with Lowe's

(00:55:36) Building an Effective Board

(00:58:16) The Impact of Home Depot on Employees' Lives

(01:01:52) The Kindest Thing Anyone Has Ever Done for Frank