260: How To Handle Unhappy Clients {Listener Q&A}
Send Me A Message or Question About This Episode
Ever wondered how to turn a disgruntled client into a happy client? This week, we tackle that very challenge, prompted by Bailey Thompson, a budding photographer who recently faced her first unhappy client. You'll walk away with strategies to enhance your client relations, ensuring every interaction, even the tough ones, strengthens your business.
But that's not all! We also explore the powerful role of clear communication in setting client expectations. Discover how to craft informative blog posts that not only boost your SEO but also educate your clients on what to expect from their sessions. We emphasize the importance of discussing specific image requests and timelines during the booking and consultation phase, to prevent misunderstandings. By reiterating key information and maintaining open dialogue, you can ensure a seamless and positive client experience every time. Tune in to equip yourself with the tools to handle unhappy clients confidently and set the stage for smoother client interactions in the future.
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