Healthcare Leadership Excellence
Education:Self-Improvement
Episode 95: Creating a Culture of Care with Thom Rowe
In this episode of the Healthcare Leadership Podcast, I welcome Thom Rowe, a retired nurse leader with over three decades of experience in healthcare.
Thom starts by recounting his journey from a bedside nurse in a critical care unit to a leader in surgical services. His leadership path began during a hectic shift when he was unexpectedly put in charge. This ignited his passion for leadership.
He talks about the mentorship from a nurse manager who believed in him, helping him develop his skills, ultimately leading to roles as a nurse manager and later a house supervisor in various hospitals.
Throughout the episode, Thom shares invaluable insights into his leadership philosophy. He believes in the importance of listening, observing, and understanding the needs and concerns of staff members. Thom's approach is deeply rooted in compassion, inclusiveness, and genuine care for his team. He recounts instances where he helped struggling units regain their footing by addressing their concerns, correcting mistakes, and fostering a culture of trust and respect.
We also discuss the challenges of transitioning from a peer to a leader, especially when leading former colleagues. Thom encourages new leaders to stay true to their calling and navigate leadership complexities with empathy and respect. He stresses building relationships beyond the professional realm and creating an environment where staff feel valued and heard.
This episode is a must-listen for healthcare professionals seeking to enhance their leadership skills and create positive, lasting change within their organizations.
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