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Digital Banking Podcast

Digital Banking Podcast

Technology

Caitlin Brama: Leading Credit Unions with Empathy

Caitlin Brama: Leading Credit Unions with Empathy

2024-07-26
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In the latest episode of the Digital Banking Podcast, host Josh DeTar interviewed Caitlin Brama, the CEO of Farm Credit Employees Federal Credit Union. Brama shared her unconventional journey to becoming a credit union CEO, highlighting her transition from a branch manager role and the challenges she faced along the way. Her story underscored the importance of resilience and adaptability in the financial sector.

Brama emphasized the need for credit unions to stay relevant by doubling down on their core mission and continually self-evaluating their decisions. She discussed the significance of empathy in leadership, illustrating how it helps in pushing her credit union forward and fostering a strong connection with members. Her insights provided valuable lessons for leaders aiming to innovate within their organizations.

Throughout the conversation, Brama and DeTar explored the impact of community involvement and transparency on building trust and engagement. Brama’s passion for the credit union movement and her commitment to growth and continuous improvement resonated throughout the episode, offering listeners practical advice and inspiration.

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More Episodes

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Keeping Pace With Big Banks by Adopting Their Technology. Insights From Brenda DiMuro, Regional Sales Manager at CO-OP Financial Services
2021-07-09
Delivering A Personalized and Member-Centric Consumer Experience with Dennis Griesgraber from United Educators Credit Union
2021-06-25
Managing Your Money Means Managing Your Giving, Too. So Says Gideon Taub, Founder of Pinkaloo
2021-06-11
How Do Credit Unions Leverage Technology to Adapt to Members’ Changing Needs? First-Hand Answers from Mark Sommer, COO at ProMedica Federal Credit Union
2021-05-27
Discussing The Importance Of Humanizing The Digital Banking Experience With Adrian Quince
2021-05-14
How Does Merle van den Akker See the Role of Emotions In People’s Money-Spending Habits?
2021-04-30
How Can Data and Applied Analytics Help Credit Unions Deliver a Better Member Experience in the Digital Era – Tim VanTassel from FICO
2021-04-16
The Vital Connection Between Technology and Credit Unions with John San Filippo of Finopotamus
2021-04-02
Collin Campbell outlines tips for a better consumer experience within credit unions
2021-03-19
The Importance of Personalized Digital Experience in the Finance Industry with Mickey Goldwasser
2021-03-05
Sahil and Christian from George Washington University bring a young and fresh perspective on students’ finances and credit unions
2021-02-19
Numerica Credit Union Leads with Efficiency and a Member-First Digital Banking Culture
2021-01-22
Innovating to Improve Lives of CU Members and Employees
2021-01-08
Dutch Inspired Vision for Future Credit Union Service Models With Mike Tierney
2020-12-12
Building a Profitable Member-Centric Credit Union With Margarete Mucker of Star One
2020-11-20
The Merging of FinTech and Credit Unions With Austin Wentzlaff of FinTech Accelerator
2020-11-06
COVID-19’s Impact on Credit Unions and Industry Professionals
2020-10-26
Why Credit Unions & Community Banks Need to Pair Digital Banking with Digital Marketing
2020-09-16
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