The post Episode #16 – The Preframe That Closes appeared first on DotComSecrets.com Blog - Weird Marketing Experiments That Increase Traffic, Conversions and Sales....
On this episode, Russell discusses how to properly use preframing in every step of your online sales sequence.
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Hey everybody, this is Russell Brunson. Welcome to the Marketing in Your Car podcast. I hope you guys are doing awesome today. I actually just got out of the gym and I'm driving back to the office and had something really exciting happen today that I wanted to share with everybody, actually, a bunch of exciting things.
First off, we had almost 100 of you guys comment on the podcast yesterday which is exciting because I asked everyone to give some feedback. I appreciate it. Keep the good comments coming. It's fun, it's exciting, and hopefully we'll get more people to learn about our podcast because I'm sharing all this cool stuff and we should share it with everyone. I want to see everybody's businesses grow. That's my passion in life.
With that said, if anyone has been studying my stuff for awhile, I did a really cool talk at StomperNet four or five years ago. I did another one kind of similar at Dan Kennedy's event about two years ago, not so much talking about internet marketing but talking about the sales process and the psychology behind it. There's something that happened in our business today that was really exciting that re-reminded me of that.
If you guys saw that presentation, and if you go to YouTube I think, at least Google, if you type in “Russell Brunson StomperNet presentation,” you can hear the whole 90 minute presentation. I was talking about just all the different things that happened, the lifeline of your customer. Somebody comes to your website and what website do they come through to get to your website?
When they’re there, what do they see? What's the next step, and the next step? I talked about all the pieces that you need to have in place to maximize your customer value. One of the big things I talked about was the concept that if you've ever studied NLP before, neuro-linguistic programming, you learn about a topic called framing which is basically the frame that somebody enters a situation will have a huge determining factor on the response they have on the next site, the next page.
For example, if I'm going to frame you to my friends, introduce you to my friend, I'll introduce you through a frame, “Hey, this is Joe. He's a really cool guy. I think you're going to like him.” The frame that I introduced you to my friend through, now he's going to think, “Oh yeah, Joe is a cool guy.” If I say, “Hey, this is Joe, he's a total jerk. He stole money from me. I want to introduce you to him,” that frame is going to be different and their whole experience with you is going to be different.
In fact, there's a really cool book. I can see the cover in my head but I can’t remember it right now, but in that book, they shared a case study of a teacher that was tested in a college classroom. They had a substitute teacher for the day. Before the substitute teacher came in, the principal or whatever came in and said, “Hey, we have a substitute teacher. Before I introduce him, I’d like you guys to read his bio really quick. Then I'm going to have him come in.”
They handed out the bio to all the students in the class, in a class of 900 people or so. The surveys were exactly the same of the bios except for each of them had one word different. Half of the bios said, “Mr. So-and-so is a very warm teacher,” and the other half said, “Mr. So-and-so is a very cold teacher.”
That was the only difference between the frame that these guys had to meet the teacher.
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