Dave Wakeman's The Business of Fun Podcast
Business:Management & Marketing
A Secutix super episode about technology, customer experience, and tickets...
2024-07-30
I have two guests today: David Hornby and Michael McDermott.
David is the Managing Director Northern Europe, UK, and Ireland for SecuTix and Michale McDermott is the General Manager of the Americas for SecuTix.
We had a really great conversation that hit on a ton of really great ideas and concepts.
In this episode, we talk about:
- Tech and change in tickets
- The secondary market
- Customer focus
- Tools of transacation
- A really great case study on Guinness and the Guinness visitor's tour
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You can also visit my website www.DaveWakeman.com and check out the shop where you can sign up for the 2024 Virtual Workshop Series or 'Fans For Life' in NYC.
I've been sending you emails every day to ask what you are thinking about and how I can make the newsletter and podcast more valuable for you...
If you haven't heard from me, you can email me at Dave@DaveWakeman.com and let me know what's going on.
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