Ep 254: In the Wake of KKR’s Acquisition of CLM Company Agiloft, CEO Eric Laughlin Discusses Its Past and Future

Last month, KKR, a major global investment firm, announced that it had entered into an agreement to acquire a majority stake in Agiloft, the contract lifecycle management company. As part of the deal, the growth equity firm FTV Capital, already an Agiloft investor, is making an additional investment, and another growth equity firm, JMI Equity, is joining as a new investor.

The deal was a feather in the cap for Eric Laughlin, who joined Agiloft as CEO in 2020 after leading the Pangea3 business at Thomson Reuters. When Laughlin stepped into that role, Agiloft had been in business for 30 years, and he succeeded a predecessor who had been CEO for nearly all that time. He came aboard just as the company had raised its first-ever outside funding round, tasked with the mission of taking the company to its next level of growth. 

During his tenure, the company has earned a reputation as a leading innovator in the CLM space, including in its development of features based on artificial intelligence, and it has significantly grown both its workforce and its global customer base. Laughlin has also strengthened his own reputation as a leader who believes that employee experience is as important as customer experience. 

In March 2021, not long after he joined Agiloft, Laughlin was our guest on this show to talk about his plans for the company. On today’s episode, he returns to discuss how Agiloft has grown during his four-year tenure and to share his thoughts on the contract lifecycle management landscape, now and into the future. 

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