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The Agile Brand™ with Greg Kihlström

The Agile Brand™ with Greg Kihlström

Business:Marketing

#226: Winning over CX skeptics, with Sami Nuwar, Medallia

#226: Winning over CX skeptics, with Sami Nuwar, Medallia

2022-03-15
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Today we’re going to talk about CX skeptics and how to win them over to adopting customer-centric thinking in a meaningful way. To help me discuss this topic, I’d like to welcome Sami Nuwar, Customer Experience Advisory at Medallia.

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