#109 Most costly mistakes dealers are making, Why the FTC is coming after car prices, Top 3 "sleeper" risks in the car biz | Brad Miller, Head of Legal for ComplyAuto

Welcome to the Car Dealership Guy Podcast. In this episode, I'm speaking with Brad Miller, Head of Legal at ComplyAuto where we discuss: The most costly mistakes dealers are making, Why the FTC is coming after car dealers, Top 3 "sleeper" risks in the car biz and much more.

This episode of the Car Dealership Guy Podcast is brought to you by:

OPENLANE - The world’s best online dealer marketplace for used cars, bringing you exclusive inventory, simple transactions, and better outcomes. New to OPENLANE? Sign up now and receive a $350 buy fee credit. Learn more at https://www.openlane.com/

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ComplyAuto - Your ultimate partner in automotive compliance solutions. Ensure your dealership stays compliant with privacy laws, cybersecurity measures, and more through our innovative software and expert guidance. Learn more at https://complyauto.com/

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Topics:

(00:00:00) - Intro

(00:00:52) - Thoughts on the aftermath of the CDK and CrowdStrike outages

(00:03:32) - Brad’s career and Comply Auto

(00:05:46) - CDK breaking news

(00:12:15) - What are the biggest security and regulatory risks dealers face today?

(00:17:24) - The CARS rule: Is it going to happen?

(00:23:27) - What are the costliest mistakes dealers are making right now?

(00:29:01) - What are some quick wins dealers can implement right away?

(00:32:05) - Thoughts on AI and chatbots

(00:35:35) - The importance of website data

(00:37:15) - Will all of this regulation hamper innovation in the car buying experience?

(00:39:30) - Closing thoughts

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