144) #ExponentialInsights: Sales & Relationship-Building in a Digital World
It’s time to face reality: Banking is not going back to the “good ol’ days.”
Whether that means the ‘70s, when customers begged for loans, or a couple years ago when banking was still mostly done in person.
And if banks don’t understand that, the only good ol’ days they’ll relive happened about 65 million years ago — when all the other dinosaurs disappeared.
Today’s guest, Jack Hubbard, Chief Experience Officer at St. Meyer & Hubbard, got his start in banking back in the supposed good ol’ days of the ‘70s and, for him, there are no better days than the ones we’re living now.
Well, for financial brands who learn to sell and build relationships in a digital world, that is.
In this episode, we discuss:
- The changes in banking and how banks can adapt
- The difference between a sales culture and a performance culture
-Why LinkedIn is something financial brands should embrace, not fearn Digital Growth on Apple Podcasts, on Spotify , or here .
Listening on a desktop & can’t see the links? Just search for Banking on Digital Growth in your favorite podcast player.
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