E138: Navigating Conflict - Paraphrase. Praise. Probe. (Revisit)
If there was a formula that could help you better navigate difficult conversations and hot button issues, would you use it?
Professor Seth Freeman, a globally recognized expert in negotiation and conflict management, believes that formula exists. And it comes in the form of three little words: Paraphrase. Praise. Probe. The simple application of these words has the potential to prevent heated arguments and, instead, promote peacemaking and relationship building.
This week, we revisit our conversation with Professor Seth Freeman as we consider Paraphrase, Praise, Probe as another helpful tool for navigating conflict.
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