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Casual Fridays Podcast

Casual Fridays Podcast

Business:Marketing

How to Win at Social Customer Care

How to Win at Social Customer Care

2017-04-12
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Do you have a social customer care strategy? Do you want to know the essential steps to win at social customer care? Today,  I sit down with Dan Gingiss, host of the “Focus on Customer Service” podcast and author of the new book “Winning at Social Customer Care” to outline the eight steps to win at social customer care.  
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