When you design a restaurant, where do you start? In this episode of "Rock My Restaurant," join show hosts William Bender and Eric Norman at the FCSI The Americas Symposium, where they sit down with Amad Ebrahimi, president of Merchant Maverick, and Chris Tripoli, president of A'La Carte Foodservice Consulting Group, to find out. It's one thing to perfect the back of house and cook line, but when it comes to the end of the restaurant experience and it's time to pay the bill, what goes behind choosing the perfect point-of-sale system to streamline service? The process is complex and in-depth. FCSI member and A'La Carte President, Chris Tripoli, works deep in the trenches when it comes to opening a restaurant. From management development and staff training to menu development and modification, Tripoli is an expert on operational improvement for emerging brands. His expertise has even been featured in an episode of "BUILT.," which showcased his involvement with putting life back into small, old, downtown park Market Square in Houston, Texas. Why is management development so important prior to design? Watch the full episode to get a bigger bite out of these experts' food for thought!
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