334 – More Ways to Understand Your Visitors

Announcements WordPress 4.7.4 is available WordPress Job Board WordPress 4.8 will not support IE 8, 9, or 10 WordPress Needs Curation Is there a plugin for that? With more than 48,000 plugins in the WordPress repository, it’s hard to find the perfect one. Each week, I will highlight an interesting plugin form the repository. For more great plugins, download my 50 Most Useful Plugins eBook. Watsonfinds is a plugin that analyzes your content to provide insights about the emotions that your audience may perceive as they read it. More Ways to Understand Your Visitors Today we talk about four more ways to keep an eye on what your visitors are doing on your site. Using session-recording tools You can use tools likeClickTale, Hotjar, Inspectlet, UsabilityTools, UserReplay, SessionCam, FullStory, Decibel Insight, and Mouseflow. Using form-analytics software You can use tools like:ClickTale, Hotjar, Formisimo, Decibel Insight, SessionCam, and Inspectlet. Using live chat You can use tools like:ZenDesk Chat, LiveChat, Drift, FreshDesk, Olark, LivePerson, HappyFox, SnapEngage, LiveAgent, Intercom Using cobrowsing You can use tools like:Pega, Oracle Service Cloud and Surfly. Thank You! Thank you to those who use my affiliate links. As you know I make a small commission when someone uses my link and I want to say thank you to the following people. For all my recommended resources, go to my Resources Page View on YourWebsiteEngineer.com