Tune in to learn how to use the simple acronym RADICAL to radically change way you communicate with US Regional Sales Managers, Lynn Branham and Jenna Lang.
R - Recognize the person’s value
A - Acknowledge they may have a different perspective
D - Decide to be open to new information
I - Inquire what they’re experiencing/thinking/feeling
C - Clarify what you’re hearing by paraphrasing what they’re saying
A - Ask questions until you understand, NOT until you’re understood
L - Leave the conversation on good terms
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